Terms & Condition
1) Acceptance of Terms
By accessing Refugiohub or booking any accommodation (including a casino hotel), you agree to these Terms. If you do not agree, do not use the site.
2) Key Definitions
“Services” means our website, tools, and support for hotel and casino hotel reservations. “Property” means any lodging offered, including casino hotel venues operated by third parties.
3) Role of Refugiohub
We curate listings and facilitate bookings. Properties (including casino hotel operators) are independent merchants responsible for rooms, amenities, rules, and on-site services.
4) Eligibility & Account
You must be of legal age and able to form a binding contract in [province]. Keep credentials secure; you’re responsible for activity under your account, including casino hotel reservations.
5) Booking, Rates & Taxes
Rates, fees, and taxes are set by Properties and may change until confirmed. Your final price appears at checkout and in confirmation. Casino hotel add-ons (e.g., show tickets) may be listed separately.
6) Payment & Authorization
You authorize charges to your payment method for room, taxes, fees, and applicable casino hotel inclusions. A hold or deposit may apply. Fraud checks may be performed.
7) Changes, Cancellations & No-Shows
Policies vary by Property. Review the specific policy before booking. No-show or late cancel fees may apply, including for casino hotel packages or promotions.
8) Special Requests & Accessibility
Requests (bed type, quiet floor, accessible room, early/late check, casino hotel seating) are subject to availability and not guaranteed unless confirmed in writing.
9) Check-In, Identification & Age
Valid government ID and a payment card may be required at check-in. Some casino hotel areas or services may have additional age restrictions per local law.
10) Property Rules & Conduct
Follow Property rules (e.g., smoking, pets, noise). Casino hotel venues may enforce dress codes, gaming rules, or entry policies. Violations may lead to fees or eviction without refund.
11) Damage, Fees & Incidentals
You authorize the Property (including casino hotel operators) to charge for damage, missing items, excessive cleaning, or rule violations.
12) Groups, Events & Blocks
Group and event bookings (including at casino hotel ballrooms) require written terms covering minimums, deposits, attrition, and cut-off dates.
13) Amenities & Third-Party Services
Amenities (spa, pool, valet, EV charging, casino hotel entertainment) are subject to availability and may change without notice. Third-party services are provided “as is.”
14) Travel Requirements
You’re responsible for required travel documents, insurance, and compliance with laws, including any casino hotel regulations at your destination.
15) Intellectual Property & Site Use
Site content is owned by [legal-entity-name] or licensors. You may not copy, scrape, reverse engineer, or misuse the site. You may not use the site for unlawful casino hotel marketing or promotions.
16) User Content & Reviews
If you submit content (reviews, images), you grant us a worldwide, non-exclusive license to use it in connection with hotel/casino hotel services. Do not post unlawful, defamatory, or infringing content.
17) Disclaimers
We do not warrant uninterrupted access or error-free listings. Properties (including casino hotel operators) control room quality, safety, cleanliness, and services.
18) Limitation of Liability
To the maximum extent permitted by law, [legal-entity-name] is not liable for indirect, incidental, or consequential damages, or for acts/omissions of Properties, including casino hotel operators. Our aggregate liability for claims related to the Services will not exceed the greater of CAD $200 or the amount you paid us for the booking at issue.
19) Indemnity
You agree to indemnify and hold harmless [legal-entity-name] from claims arising out of your misuse, breach, or violation of third-party or casino hotel rules.
20) Force Majeure
We and the Properties are not liable for delays or failures due to events beyond reasonable control (e.g., weather, outages, strikes), including casino hotel venue closures.
21) Changes to the Services & Terms
We may modify the Services or these Terms. Material changes will be posted with a new “Last updated” date. Continued use (including casino hotel bookings) means acceptance.
22) Governing Law & Disputes
These Terms are governed by the laws of the Province of [province] and the laws of Canada applicable therein. Courts located in [province] have exclusive jurisdiction, except where consumer laws require otherwise.